There are a variety of settings related to this, but the main one is typically that costings are set up to be hidden for this employee. The steps to check this are as follows:
- Open the Employee Profiles by clicking Management > Employees from your dashboard.
- Select the employee that you're checking.
- Click on the "Settings" tile.
- Ensure "Display Costing" is ticked if you want to show the costs for this employee (see below).
- Make sure you hit the "Save" button.