Status: Monitoring
4 December 2023 2.20pm
Roubler's downstream pay engine provider have proactively reported intermittent slowness on the platform. This is due to some higher than usual usage volumes today, and is being very closely monitored. We have however seen steady performance improvement over the last 30 minutes.
We are not expecting any escalation to this however wanted to let our customers know that we are aware of the situation and will be in close communication with our key Partner to ensure the appropriate mitigations are in place if this does spike again.
IMPORTANT : SUBMITTING TIMESHEETS
You may notice that submitting timesheets is slower than normal today.
It is important that you do not hit submit again or back/refresh whilst these are processing as you could cause duplication in the pay run hitting submit multiple times.
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