It is important to always ensure you have the latest version of the mobile app installed and that it is compatible with your device.
Clear the cache
If you are re-installing the app you may need to clear the app's cache and data for it to work properly.
- Tap Settings > Apps on your phone
- Scroll down to find the Roubler app and tap on it
- Tap Storage
- Tap Clear data > OK
- Tap Clear cache > OK
- You may now proceed to uninstall and re-install the mobile app.
Install the app
Follow the steps below to make sure you stay up to date.
- Open the Play Store on your phone
- Search for Roubler. The Roubler app will appear in the search results.
- Tap Roubler among the search results.
- Tap Install
- Tap Open to open the app and log in
- If prompted, tap Allow notifications
Check for updates
- Open the Play Store on your phone
- Tap your Profile icon at the top of the screen.
- Scroll to see Updates available and Updates pending
- Tap See details
- Tap Update next to the Roubler app
- Tap Open to open the app and log in
- If prompted, tap Allow notifications
IMPORTANT: If you have Automatic App Updates enabled on your iPhone, it is likely that your app would have already updated. If this is the case, please ensure you log out and log in again to instigate a profile update.
NOTE: The Roubler mobile app is compatible with Android 7 or later.
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