Mobile app - Login and two-factor/multi-factor authentication

Troubleshooting

If you are currently unable to log into the mobile app, but were previously able to, please see our troubleshooting guide.

Log in

1. Open the mobile app on your mobile device
2. Enter the Email address and Password
3. Tap Login
   

Multi-factor authentication

1. If your profile has multi-factor authentication enabled, you will need to enter a six digit one time code before you can log in.
2. Follow the instructions here to get your one time code.
3. Enter One time code
4. Tap Submit

Reset password

1. Tap Forgot my password
2. Enter your registered Email address
3. Tap Send password reset

4. An email will be sent to your registered email address with instructions on how you can reset your password.

5. Please note when you change your password, that will be your password to all Roubler platforms.
   

Log out

1. Tap the Person icon (upper right corner)
2. Tap Logout