Zoe Smith
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Roubler Support unavailable Easter Long Weekend 18th-21st April
Please note that Roubler Support will not be available during the Easter Long Weekend. The support team will be back on board from Tuesday 22nd April. Self Service SupportFor self service suppor...
Importing Timesheets
Roubler now provides a new Importer tool which will allow you to Import Timesheets. This is a great tool for any businesses who utilise an external clocking system and need a quick and easy way to ...
IMPORTANT: Please Update/Review Paid Family Domestic Violence Leave
We has been bought to our attention via our integrated pay engine provider that there was recently an issue related to how Paid Family and Domestic Violence Leave (PFDVL) accruals were being calcul...
Release 25.2 - Clocking Issue & Unassigned Shift Issue
Clocking Issue - In Progress Please note that our Technical Team is currently working on resolving an issue with 'Clocking Alerts' & 'Clock In/Outs' causing incorrect alerts. If you are experiencin...
Release Notes 14th March 2025 | Roubler v25.2.0
We are excited to announce the upcoming release of several key updates and improvements designed to enhance your experience with Roubler. This release features the introduction of a new clock event...
2026 Public Holidays
We are currently in the process up uploading the 2026 Public Holidays across various Regions. Regional public holidays are not included and can be added in following below details. Please note tha...
Mobile App: Reset Cache to remove error
If you are experiencing the error message 'Hold Tight while we load your profile' error when logging into your Mobile App, you will simply need to clear the apps storage/cache in order for the erro...
Release Notes 28th Jan 2025 | Roubler v25.1.0
This release includes Key Feature improvements for notification management & a new setting for leave costing (additional notification improvements will be coming later in 2025). In addition to the...
Roubler Support & Roubler Self Service Help Centre
ROUBLER SELF SERVICE SUPPORT The following article shows you how to use our internal Self Service Help Centre. Our Support Team are available to assist with any technical issues with the system or ...
Administrator Troubleshooting Guide
If you are a Company Administrator in Roubler, you will have full access to correct/adjust common issues that may arise for your employees, prior to lodging a support request with our support te...