Feature Guide: Roubler Login using Multi Factor Authentication (MFA/2FA)

Enabling MFA for Your Organization

1. Access MFA Settings:

   • Go to Management > Settings > Security.

2. Activate MFA:

   • Choose the permission groups you want to enable MFA for, then save the changes.

Employee Experience – Browser Login

When employees log in through a browser, they will see a screen prompting them to enter their username and password.

1. Choose Authentication Method:

   • Employees will select an authentication method. Google Authenticator or Microsoft Authenticator are recommended.
   • Both apps can be downloaded from the Google Play or iOS App Store.

2. Set Up MFA:

   • After downloading the app, employees should click Log in with codes generated by your device.
   • They will scan the QR code on the screen using their camera and enter the code generated by the app to complete the setup.

Employee Experience – Mobile App Login

The process for logging in through the Roubler mobile app is similar:

1. 1. 1. Choose Authentication Method:

         • Employees will be prompted to select an authentication method. Google Authenticator or Microsoft Authenticator are recommended.

      2. Set Up MFA:

         • After downloading the app, employees should click Log in with codes generated by your device.
         • They can scan the QR code using their device’s camera and enter the code generated by the authenticator app.

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Administrator: Resetting Multi-Factor Authentication (MFA) for Employees

Admins can now reset Multi-Factor Authentication (MFA) for employees directly within the employee settings page, eliminating the need for support tickets. This update simplifies the process while ensuring secure access.

Key Benefits:

• Simplified MFA Reset: Admins can quickly reset MFA for employees, saving time and effort.
• Enhanced Security: MFA resets are only available for employees within the admin's location or company, preventing unauthorized access to other data.
• Clear Communication: If an MFA reset is not possible, a message will guide you to contact support for help.