It has been identified that some employees TFN's were not correctly synchronised to the pay engine.
IMPORTANT ACTION ITEMS BELOW
If you are seeing this notification, you will need to complete the following
- Roubler has successfully synced all employee TFN's through to the pay engine and can confirm they are now appearing within the pay engine correctly
-
As your company has already submitted your STP Finalisation Event for 2024-2025, please may we ask you to create and lodge an STP Update Event to capture the updated TFN's.
Refer help article - How-to-Lodge-an-STP-Update-Event-2025 - Then create and lodge an Amended Finalisation Event.
Refer help article - Creating and lodging an amended STP finalisation event (2025) – Roubler
Our Development Team have identified why the TFN's were not syncing & are rolling out a resolution to this within our upcoming release scheduled for 17th July 2025.
Please reach out to our support team if you have any further questions.
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