Zoe Smith
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Activity overview
Latest activity by Zoe Smith-
Zoe Smith created an article,
Release 25.2 - Clocking Issue & Unassigned Shift Issue
Clocking Issue - In Progress Please note that our Technical Team is currently working on resolving an issue with 'Clocking Alerts' & 'Clock In/Outs' causing incorrect alerts. If you are experiencin...
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Zoe Smith created an article,
2026 Public Holidays
We are currently in the process up uploading the 2026 Public Holidays across various Regions. Regional public holidays are not included and can be added in following below details. Please note tha...
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Zoe Smith created an article,
Release Notes 14th March 2025 | Roubler v25.2.0
We are excited to announce the upcoming release of several key updates and improvements designed to enhance your experience with Roubler. This release features the introduction of a new clock event...
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Zoe Smith created an article,
Mobile App: Reset Cache to remove error
If you are experiencing the error message 'Hold Tight while we load your profile' error when logging into your Mobile App, you will simply need to clear the apps storage/cache in order for the erro...
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Zoe Smith created an article,
IMPORTANT: Roubler Support Ticket Replies currently not working (RESOLVED)
Please be advised that we have identified an issue with our support ticket email responses not being sent successfully. Our IT Department are looking into this as a matter of urgency & we aim to ha...
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Zoe Smith created an article,
Release Notes 28th Jan 2025 | Roubler v25.1.0
This release includes Key Feature improvements for notification management & a new setting for leave costing (additional notification improvements will be coming later in 2025). In addition to the...
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Zoe Smith created an article,
Administrator Troubleshooting Guide
If you are a Company Administrator in Roubler, you will have full access to correct/adjust common issues that may arise for your employees, prior to lodging a support request with our support te...
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Zoe Smith created an article,
Roubler Support & Roubler Self Service Help Centre
ROUBLER SELF SERVICE SUPPORT The following article shows you how to use our internal Self Service Help Centre. Our Support Team are available to assist with any technical issues with the system or ...
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Zoe Smith created an article,
Important: Payroll Document Templates unable to be added to an onboarding flow
Please note, any Document Templates which have been restricted to Payroll Permissions, will be temporarily unavailable from adding to Onboarding Flows. This will not affect your existing onboarding...
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Zoe Smith created an article,
Off in Lieu Leave in Talenox
For Talenox integrated HK and SG companies, different Off in lieus in Talenox can now be added and managed separately to map with Roubler’s individual OIL leave types. How to Setup: Add the name o...