We are excited to announce the upcoming release of several key updates and improvements designed to enhance your experience with Roubler. This release features the introduction of a new clock event for changing locations when employees are working within multiple locations within a shift.

In addition to the above, we have also added the 'Default ID Column' into most of our tables to assist with exporting certain lists.

In response to user feedback, we have implemented several user experience improvements which are outlined in further detail below.

These updates underscore our commitment to providing you with user-friendly and efficient solutions tailored to your needs.

Release Key Features 

• Added new clock event for changing locations [Important!]

A new option of Transfer Location has been added to the clock events available on the Clock App, this will appear for businesses who have enabled the Company Setting to allow employees to select a location to clock in to. It will allow employees working in multiple locations within a shift to go through the clocking flow once only when switching, rather than twice (for clocking out, then into the new location).

Clock events of this type are handled as both a clock out and clock in when building timesheets from clock events (eg. one transfer event within a shift will result in two separate timesheets, one for each location). This will be the case for either automatically generated or manually completed timesheets.

Note: This feature is only available for customers using the current clock app and with the company setting allowing employees to select their clock in location switched on. It is not supported on the legacy clock app.

• Default ID column now available in tables throughout Roubler

To assist with reporting exports & imports, the ID column is now available in tables throughout Roubler making exporting, cross referencing & importing data easier than ever!

In addition to this, it will now allow users to easily locate unique ID's for specific areas of the system when auditing data. 

User Experience Improvements 

• The 'Medicare levy' section, located under 'Tax information' is now only visible if employee selects Yes to 'Is an Australian Resident for tax purposes' (AU Region)
• Medicare levy fields are now dropdowns instead of toggles. The levy exemption field is now no longer mandatory, and defaults to none when sending through to the payroll system (AU Region).
• Employees without an account can now successfully action shift requests via email link (All Regions)
• Corrected the Manage Award and Update Awards page to direct to the correct URL (AU Regions).
• Resolved an issue where the 'Expand' option was not working when trying to 'Expand' bulk timesheets.
• Bank name is now mandatory when saving an employee's bank account details.
• Resolved a validation issue that was preventing the rehire of independent contractors
• Resolved an unauthorized error when inviting independent contractors without the non-pay rolled employees permission.
• You can now successfully click embedded links in document signers.
• Resolved date picker issue in some regions.
• Resolved an issue where some leave request timesheets were being duplicated when submitting to payroll.
• Resolved issue when filtering timesheets with No Alerts
• Resolved the pay condition version's commencement date validation incorrectly stating that the date is in use after saving a new version.
• Resolved issue occurring when publishing a shift on mobile.
• Added additional bank options added for Singapore Simplepay businesses.

• Fix validation issue for new phone numbers which were being marked as invalid.

• Fixed an issue causing Android users to get stuck on the initial loading view of the App.

• Fix viewing pdf document with multiple pages on onboarding for ios devices by adding view document and download document buttons

• Fixed an issue on the timesheets page where updating visible columns was only applying to some rows.

NEED MORE HELP?

• If you are wanting to learn more about Roubler Features, we provide you with access to our full Knowledge Base for helpful How To Guides on our features and various FAQ's. These can be accessed while logged into your Roubler System by clicking on the 'Help' icon in the top right of your screen and then searching for key words relating to Roubler features to locate relative information.
• One of our key strategies in 2025 is to further streamline/improve our content/resources for additional self service support.
• We are in the process of adding, archiving, auditing articles and completing re-formatting for our Feature articles and our Troubleshooting Guides.

• Our FULL Knowledge Base can be accessed head heading to the following URL
  https://support.roubler.com/hc/en-us 

Billed Services Available

• If you want an extra hand with managing some of your system processes, require some additional system training, additional system setup/configuration or are interested in certain payroll audits for your database, separate to our support team who are here to assist with your technical queries, we also have a billed services team available to assist with these items.
• These services are charged at $235.00 AUD Per Hour, EX Tax and our team are happy to provide you with an estimated quote/SOW if you would like to explore this option.