Suzanne Bolland
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Activity overview
Latest activity by Suzanne Bolland-
Suzanne Bolland created an article,
Multi Factor Authentication – Change Process
Select a pilot group of employees These employees will all need to be in a specific permission group (s) Create permission groups with the appropriate level of permissions for the employees and a...
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Suzanne Bolland created an article,
Service Notification - 4 December 2023- Intermittent Slowness Pay Engine
Status: Monitoring 4 December 2023 2.20pm Roubler's downstream pay engine provider have proactively reported intermittent slowness on the platform. This is due to some higher than usual usage ...
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Suzanne Bolland created an article,
Roubler's New Onboarding Module is here!
Roubler's updated employee onboarding feature has been live since early 2023 and over 700 companies have now made the switch and are enjoying a more customisable and user friendly Onboarding experi...
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Suzanne Bolland created an article,
HOW TO - Agreements (Awards) - Fix agreement not appearing in onboarding invite
Release 9.13 in November has brought a new Agreements tile to Roubler, replacing the legacy awards tile. Within this tab, you can import any of the agreements (awards) that are not showing up ...
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Suzanne Bolland created an article,
Mobile App Error - Cannot Connect to Roubler
We are aware of an error impacting some employees whilst trying to log into their mobile application "Oh No! We could not connect to Roubler' We are going to deploy a patch by tomorrow COB, how...
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Suzanne Bolland created an article,
Service Notification 14 Nov: Pay Engine Performance Issues
We are aware of persistent issues with the speeds and performance of the pay enginge, impacting customers in Australia, New Zealand and the United Kingdom today. 14 Nov 6.49pm: Our Partner ad...
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Suzanne Bolland created an article,
Change User Name to your Mobile Number
As of our August Release, you can now use your mobile number as your Login User Name instead of an email address. For existing employees - to update this please navigagee to your employee profile...
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Suzanne Bolland created an article,
Employee Cant Log In - Onboarded Before June 2023
** If you are an employee having trouble logging in and this applies to you, please speak to your manager for assistance checking this and getting your invite sent out to authenticate your accout...
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Suzanne Bolland created an article,
Roubler Onboarding on your Mobile Phone Browser
Roubler has gone mobile! As of Release 9.12, Roubler Onboarding is optimised for Mobile! Your new employees can complete their onboarding on their mobile phone or tablet using their chosen brows...
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Suzanne Bolland created an article,
Roubler Onboarding - Complimentary Access to Flare SuperAnnuation
As part of Roubler's ongoing commitment to our customers, we have enabled complimentary access to Flare Onboarding for our Australian Customers. Compliant by design, Flare Superannuation ensures ...