Broadcast Messages

Overview

Stay connected and enhance your team communication with Roubler's new Broadcast Messaging feature! 

Unveiling the latest addition to Roubler's toolkit – Broadcast Messaging! Elevate team communication effortlessly with this feature-rich tool designed to keep your teams engaged and messages flowing seamlessly.

Now, let's explore what this feature brings to the table and how to make the most of it!

How to Set Up

• Enable the messaging feature from your organization's Business Settings within Roubler
• Customize permissions for your teams to ensure alignment with your business requirements. This feature spans both the Web and Employee App versions of Roubler.
• For Employee App users, don't forget to grab the latest version from the App Store for optimal performance

App

• Find the new "Messages" tile on the App's Home Page.

• Inside "Messages," discover two tabs - "Feed" and "Action," along with a search area and, for authorized users, an option to create a new message.

Newsfeed

• Until messages populate, the newsfeed remains blank. As messages roll in, they'll appear here.
• Messages display in chronological order, except for:
  - Pinned posts at the top (Oldest to Newest).
  - Important posts at the top (Newest to Oldest), unless pinned posts are present.
  - Pinned and Important posts supersede all others and appear at the very top (Newest to Oldest).
• Message details include:
  - Poster name
  - Posting date
  - Recipients
  - Pinned and Important status
  - Message text, attachments, and reactions
  - Comment options and read status for required reading posts.

New Message
- To compose a new message, select "New Message."

• Options include:
  - Selecting recipients (Locations, Sublocations, individuals) 👋
  - Writing a message with emojis (or without 😉)
  - Adding attachments 📎or images 📷
  - Marking as Important ⚠️or Pinned 📌
  - Requesting Read Confirmation ✅
  - Enabling or disabling comments 💬
• After sending, receive an affirmative message or fix issues highlighted on-screen.

• Action:
  - Users needing Read Confirmation will find messages in both Newsfeed and Actions.
  - Recipients can mark messages as read, while senders track read status and nudge recipients if necessary.

Notifications:

• Push Notifications sent to both Devices and Web.
• Three notification types for different post categories.

• Recipients can select notifications to be directed to the relevant message.

Web Application

• Find the new "Messages" icon on the Web Page Header (next to profile name)

• Within "Messages," discover three tabs - "All Messages", “Important” and "Actionable," along with a search area and, for authorized users, an option to create a new message.

Newsfeed:

• Until messages populate, the newsfeed remains blank. As messages roll in, they'll appear here.
• Messages display in chronological order, except for:
  Pinned posts at the top (Oldest to Newest).
  Important posts at the top (Newest to Oldest), unless pinned posts are present.
  Pinned and Important posts supersede all others and appear at the very top (Newest to Oldest).
• Message details include:
  Poster name
  Posting date
  Recipients
  Pinned and Important status
  Message text, attachments, and reactions
  Comment options and read status for required reading posts.

New Message:

• To compose a new message, select "New Message."
• New Message Options include:
  Selecting recipients (Locations, Sublocations, individuals) 👋
  Writing a message with emojis (or without 😉)
  Adding attachments 📎or images 📷
  Marking as Important ⚠️or Pinned 📌
  Requesting Read Confirmation ✅
  Enabling or disabling comments 💬
  After sending, receive an affirmative message or fix issues highlighted on-screen.

Action:
- Users needing Read Confirmation will find messages in both Newsfeed and Actions.
- Recipients can mark messages as read, while senders track read status and nudge recipients if necessary