Management settings - Alerts - Timesheet alerts

Timesheet alerts can be set as dismissible and as blockers. When a timesheet alert is set as dismissible you can mouse over to it an click (x) to remove it. This action is not undo-able. When an alert is a blocker, it will prevent you from updating the timesheet's status until you have dismissed or corrected the timesheet. It is important to note that timesheets set to auto-approve will not be approved if there is a blocked alert against that timesheet.

Not Associated

This alert is triggered when an employee's timesheet has no associated shift. This usually happens when an employee clocks in and out without a scheduled shift or a manager has manually added a timesheet and did not associate a shift in the process.

• To correct this:

  • If employee has published shift - simply associate the timesheet to the published shift.

  • If employee does not have a published shift - simply add a shift and publish it, once published associated it to the timesheet.

 
Overlapping timesheet

This alert is triggered when an employee has overlapping timesheets.

• To correct this, simply delete either one of the two overlapping timesheets.

 
Overlapping Leave

This alert is triggered when an employee's timesheet is overlapping with a leave timesheet. Leave timesheets are displayed with an airplane icon.

•  To correct this, adjust the timesheet or reject the leave whichever applicable.

No Clock In

This alert is triggered when an employee was not able to clock in, and a manager had to manually complete the timesheet.

No Clock Out

This alert is triggered when an employee was not able to clock out, and a manager had to manually complete the timesheet.

No Access

This alert is triggered when an employee has a timesheet on a location which he has no access to.

• To correct this, you would need to change the timesheet's location to match it with the employee's primary location. 

Multiple Clock In

This alert is triggered when an employee has multiple clock ins on a timesheet.

Multiple Clock In

This alert is triggered when an employee has multiple clock outs on a timesheet.

Incomplete Break 

This alert is trigger when an employee has an incomplete break entry on a timesheet.

Server Duration Mismatch

This alert is triggered if an employee's 'Clock duration' is more that 110% of the 'Server duration'.

Clock duration is computed by comparing Clock In and Clock out. E.g. Clock In is 7:00 AM and clock out is 5:00 PM, the 'Clock duration' is 10 hours.

Server duration is computed by comparing the timestamp of the Clock in and Clock out.
It is possible to have a mismatch if an employee changes the device's time.

E.g. Employee's shift is 7:00 AM to 5:00 PM
Employee Clocks in at exactly 7:00 AM
An hour later (8:00 AM) employee changes the clock device's time to 5:00 PM and clocks out.

Clock duration: 5:00 PM - 7:00 AM = 10 hours
Server duration: 8:00 AM - 7:00 AM = 1 hour

Clock duration > Server duration * 1.1
10 hours > 1 * 1.1 hours
10 hours > 1.1 hours = TRUE
Server Duration Mismatch alert is triggered.