Zoe Smith
- Total activity 52
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Activity overview
Latest activity by Zoe Smith-
Zoe Smith created an article,
ANZ/UK Employee Sync Issue - In Progress - Escalated with Pay Engine
For ANZ/UK Clients, there is currently an issue in progress with our integrated pay engine.It is specifically affecting 'updating employees' whereby a 'JSON Error' is preventing the employee profil...
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Zoe Smith created an article,
Expired Visas Report
The Expired Visas Report helps you keep track of your employees' right to work, making sure that you're ahead of any potential visa issues.To run the report, go to Reporting > Employee > Expired Vi...
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Zoe Smith created an article,
Reporting on time and attendance (T&A)
Roubler has a number of reports designed to help you keep track of your employees' clocking events and lateness.To access the reports, go to Reporting > T&A.Clock questions detailsThe clock questio...
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Zoe Smith created an article,
IMPORTANT: TFN & STP Update Event Required
It has been identified that some employees TFN's were not correctly synchronised to the pay engine. IMPORTANT ACTION ITEMS BELOWIf you are seeing this notification, you will need to complete the f...
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Zoe Smith created an article,
ATO STP Processing times for EOFY (AU Businesses)
When lodging your STP/Finalizations to the ATO for EOFY, we recommend you allow up to 72 hours for your STP or Finalization Event submissions to process, due to the busy time of year there can some...
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Zoe Smith created an article,
Roubler Webinar June 2025
Take an exclusive look at Roubler’s latest product evolution!In this Q2 edition of our quarterly webinar series, Nigel unveils the ALL-NEW Roubler User Interface — a complete visual and functional ...
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Zoe Smith created an article,
IMPORTANT: Please Update/Review Paid Family Domestic Violence Leave
We has been bought to our attention via our integrated pay engine provider that there was recently an issue related to how Paid Family and Domestic Violence Leave (PFDVL) accruals were being calcul...
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Zoe Smith created an article,
Release 25.2 - Clocking Issue & Unassigned Shift Issue
Clocking Issue - In Progress Please note that our Technical Team is currently working on resolving an issue with 'Clocking Alerts' & 'Clock In/Outs' causing incorrect alerts. If you are experiencin...
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Zoe Smith created an article,
Release Notes 14th March 2025 | Roubler v25.2.0
We are excited to announce the upcoming release of several key updates and improvements designed to enhance your experience with Roubler. This release features the introduction of a new clock event...
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Zoe Smith created an article,
Mobile App ERROR: Hold on tight while we load your profile
For any employees who are experiencing the 'Hold on tight while we load your profile' error when logging in via the Mobile App, please be advised that our Development Team released a fix to this ...